TERMS & CONDITIONS OF BUSINESS

CONFIDENTIALITY AND PRIVACY

“Your Fairy Godmother” is a professional service. I will not divulge client information to third parties, nor any personal or business details I may see during the course of my work. If you are kind enough to give a testimonial and/or photographs they will be used only with your prior written consent.

INSURANCE

“Your Fairy Godmother” has public and products liability insurance up to £2,000,000. This becomes active once the terms and conditions are signed by the client and “Your Fairy Godmother”.

FEES

I provide a free no obligation consultation.

My standard hourly rate is £20 with a minimum of 3 hours per visit. This is unless otherwise agreed with you in writing in advance.

For trips from my home in West Chiltington of greater than 10 miles each way I charge mileage at 45 pence per mile.

PAYMENT TERMS

Payment can be made by cheque to Helen Lofting or by electronic transfer to my bank account. All invoices should be settled within 7 days. Account details will be shown on the invoice. Please use the invoice number as your reference when making electronic payments.

CANCELLATION

Both you and Your Fairy Godmother, have the right to cancel the contract at short notice due to unforeseen circumstances. Appointments will be rescheduled as soon as is convenient to each party.